Q: What does the website migration service involve? Will my website be safe?
A: When your current hosting provider can no longer match the needs of your site, or if you face continual downtime, or if you are forced to wait for hours for the customer care staff to get back to you, it might be a good idea to change your provider, i.e. to migrate all the files for your websites along with your databases from your current provider to your new provider. At Ekvi Hosting, we know that this can be difficult and time–consuming. This is why we’ll do all that for you for free!Our highly professional technical team reps will migrate your site content from your present provider to us. Our techs have got broad experience with web site migration and are able to take care of anything – from a traditional WordPress–driven weblog or Joomla™–based website, to a very elaborate, custom–made application.
Q: Website migration sounds like a lot of work. How much time is it going to take?
A: There are plenty of factors to bear in mind – the overall amount of files, the size of the database, the complexity of the web site itself and the present workload of our website migration experts, etc. Even so, we do our best to carry out all web site migrations within a 48–hour time period. Smaller–sized web sites are transferred much faster – typically in under 24 hours.
Q: My privacy is vital to me. What data do you need to have?
A: We will need the login information for your current web hosting provider’s Control Panel as well as the site’s name (domain name).
Q: My current web hosting account has delicate data inside. How can I trust you?
Q: Will my website be offline during the migration?
A: Your site will continue to work just like it did before with your old hosting provider. After we are through with the migration, your website will be configured to work on our system and we’ll ask you to preview it. If it is working correctly, all you will need to do is modify the name server resource records for your domain name. Your website will be transferred to us with no downtime whatsoever.
Q: Will my old hosting provider have to do anything?
A: No. Apart from your login details for the Control Panel, we will not need anything. We will never contact your web hosting provider. They won’t know anything about the transfer either.
Q: Which web hosting platforms do you support?
A: We support all Linux–powered web hosting platforms. Essentially, if we can access your Control Panel, we will be able to transfer your web site.The only platforms that we don’t support are closed–source website creation platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.