If your web hosting company offers live chat support, you'll be able to speak with a representative live and find out helpful information or get an issue resolved timely. The main advantage of using chat rather than calling to talk with a live person is that you will need only a computer with Internet access, therefore you will not pay any charges when you're in another country or state. Furthermore, it will be much simpler to copy and paste details such as domain names, usernames or error messages in other words details which are sometimes difficult to give to the other party over the phone. The real-time chat is also a faster solution to contact your web hosting provider's support crew as compared to using a ticketing system. What's more, in the event that some trouble requires some more time to be dealt with, you can do something else entirely while you wait for guidance on the live chat, so that you will not waste time - something that is not possible if you're on the phone.
Live Chat Support in Cloud Web Hosting
As a part of the support services that we provide for our Linux cloud web hosting packages, you will find live chat support which is online every single day, even on holidays. You will be able to contact us no matter if you already own an account or not, since we will help you with all kinds of things, ranging from supplying you with general info about our services in case you aren't our customer yet and you're thinking about obtaining one of our packages, to assisting you with installing an email account in an e-mail client. Some problems are more complicated and time-consuming, and you will have to use the ticketing system which is built-in the Hepsia hosting Control Panel, but we can save you time and help you in real time on the live chat for quite a few things.
Live Chat Support in Semi-dedicated Hosting
The live chat support service that we provide is accessible every day, even on weekends and holidays. It is the best way to find out more about our Linux semi-dedicated hosting packages in case you don't have an account yet or to get an issue resolved in case you are a customer and our support agents will assist you right away no matter what time of the day you join the chat. If you wonder which package is better for your sites, in case you need advice whether you should acquire a particular upgrade and how to order it or if you've got problems setting up an e-mail account on your computer, you'll be able to contact us and we'll supply you with the needed information without delay. The live chat is accessible even after our telephone lines go off for the day, so if you have an account with us, you can rest assured that you'll always enjoy prompt assistance with any kind of question or issue that comes up.