A 99.9% Server Uptime
We have set up our cloud web hosting system using dependable hardware components and heavily customized software. Our system administrators have installed a customized version of SELinux on our physical machines to ensure the highest level of safety and dependability. We’ve set up a number of DDoS protection mechanisms in addition to powerful firewalls to make sure our internal network is impenetrable and secure.
All Linux cloud web hosting packages plans offer a 99.9% server uptime guarantee. And regardless of which datacenter you choose, the guarantee stays the same.
A 99.9% Network Uptime
In order to provide an enterprise–class web hosting service, you can rarely rely on the default network configuration in a datacenter. We’ve built our very own custom network so as to ensure an extremely fast connection speed with the outside world.
And thanks to this, no matter which datacenter facilities you choose: our USA datacenter, our United Kingdom datacenter, in our datacenter Finland, in our Eastern Europe datacenter or our Australian datacenter, you will take advantage of a guaranteed 99.9% network uptime. And this guarantee is valid with all web hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Like with every other service, if it is your money on the line, you cannot feel really secure. That is why, with each of our cloud hosting plans our company offers a 30–day money–back guarantee. If you do not feel pleased with our web hosting service or if you would like to get an even more robust hosting solution, such as a Linux VPS packages or even a Linux dedicated servers hosting packages – you’ll get your money back in full, without any hidden costs or reimbursement charges.
24/7 Technical Support
We’ve diligently picked each individual member of our 24x7 support staff to make sure that we can offer the best tech support that you can get. Each of our customer service technicians has many years of experience working with web hosting accounts behind his back, so they know very well what they are doing. Moreover, they are available to you 24x7 – you’ll be able to touch base with them at any moment and they will get back to you as soon as possible.
Their average ticket response time is under twenty minutes, whilst with many other web hosting suppliers you have to wait for days. What’s more, we offer a 1–hour response time guarantee. No matter what happens, your enquiries will be replied to within an hour.