Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Section

  • You can find nearly all the answers to your questions in the intuitive Help Center integrated into our Control Panel. It includes a rich knowledgebase with commonly asked questions and exhaustive help articles contributed by our competent client support team.

  • Top quality support service

  • Video Tutorials

  • If you want to watch how an action is achieved or how an issue is resolved, instead of just reading about it, have a look at our selection of instructional video tutorials. They address different issues and will help you quickly find your way around the Control Panel.

  • Intuitive help center

  • A 60–Minute Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24x7x365 customer care service with a one–hour support ticket response time guarantee. A team of proficient support engineers will be available to you to attend to all the enquiries that you may have. During non–busy times, a reply will be offered within just 20 minutes.