1 hour ticket response
Ekvi Hosting’s team of technical support engineers is dedicated to providing quick answers to each of your questions. We will examine your client support ticket as soon as it’s been delivered and will get back to you with a solution within less than 60 minutes after the trouble ticket submission. In fact, our average tech support ticket response time is 20 minutes.
An Exceptional Client Care Service
Our customer care team representatives possess huge experience in the Linux cloud web hosting packages world and are capable enough to offer a rapid answer to your problem. If, however, the problem at hand is not within the competence of a customer support engineer, the trouble ticket will be forwarded to a developer or sysadmin for further investigation.
An Intuitive Help Center
In the Control Panel you will find an easy–to–navigate Help section where you can get quick suggestions on how to use our web hosting services. You can find the answers to your questions in our F.A.Q. archive, see more tips in the web hosting account administration articles or check out the instructional video tutorials.