Assistance Channels

  • 1 hour ticket response time

  • A one hour Inquiry Solution Warranty

  • Our team of specialists will do their best to reply to your advice enquiries within up to 1 hour. If, however, the situation you have experienced calls for assistance from our Administrators’ =Team,= we’ll address the ticket to the administrator on duty and will write a note to inform you.

  • Top quality support service

  • Qualified Customer Assist Service

  • Our technical assistance Dept is going to be online for you day–and–night to to reply to all support request tickets that you submit. We offer client assistance for the programs that are pre–installed on your machine. These include our custom developed Control Panel, the preferred Operating System plus the server management panel (based on the VPS type).

  • Intuitive help center

  • A Descriptive Help Section

  • In the Control Panel that is available cost–free with your virtual server, you will discover a content rich Help section, consisting of everything you need to know about monitoring your web–sites and programs. We have introduced a wide selection of how–to content articles and video training that present the general web site managing responsibilities in an easy–to–understand manner.