Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user assistance staff is educated to promptly deal with all of our Linux cloud web hosting packages users’ problems and advise inquiries. Through our ticket system, you’ll be able to fill in your question and a support team representative will return to you in only max one hour. Basically, practice has demonstrated that the average reaction time frame is Twenty or so minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Our assistance service is delivered by a team of professional specialists which are ready to answer your questions promptly. You’re able to make contact with the tech support team crew by starting a support ticket from your Control Panel or by posting us an email. On business days, you may also contact us on the telephone or take advantage of the live chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • Our company has included a detailed knowledge base into the Control Panel so that you can obtain effective step by step details anytime. Each part of the Control Panel features its own contextual guide area having a selection of how–to articles. We have also organized movies to supply you with a far better visual representation of the correct way to carry out any presented task.