Installation and Troubleshooting
What does the Installation & Troubleshooting package contain? What type of services exactly can VPS and dedicated server users use?
One of the typical reasons to get a server of your own is that you shall have 100 % control over the software environment and you could install anything you would like. This will permit you to run apps which require particular software to be present on the hosting server, which isn't possible with a shared hosting server where you can install software just inside the account, but not on a root level. If you aren't very experienced with this sort of matters, nevertheless, you could come across complications as managing a server of your own differs from managing a regular shared web hosting account. In this light, we offer an upgrade with our server packages called Installation & Troubleshooting, thus our administrators will be able to handle a variety of tasks that should be carried out or can resolve many problems that you could come across.
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Installation and Troubleshooting in VPS
The upgrade can be acquired with all
virtual private server plans that we offer and you are able to add it either during the signup or anytime later via your billing Control Panel. It includes sixty minutes of custom work on your web server, so our administrators could assist you with software installation or setup. They'll also troubleshoot any piece of software which you have already installed in the event that it doesn't work properly, so you'll not need to waste time to find out what is wrong since they can aid you in a very quick and expert manner. As this is a one-time upgrade, you could get it only when you need it and if a certain task takes shorter time, the remaining minutes shall be available for the future and won't be reset in the end of the month. This upgrade is useful in case you cannot do something on your own or when you have our Managed Services upgrade, but the half an hour of custom work it provides are not enough for a particular task.
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Installation and Troubleshooting in Dedicated Hosting
You could add the upgrade to any of the
Linux dedicated servers hosting packages that we offer at any time that you need it. In case you need some custom work from our admins immediately after your hosting server is set up, you could get the upgrade during the server signup procedure, or when you need something to be performed afterwards, you could add the upgrade from your billing Control Panel. The Installation & Troubleshooting service includes 60 minutes work from our administrators on your machine, so if you experience any problems to install a third-party software or some application gives errors and doesn't work the way it ought to, our experts shall aid you in a very timely manner. If a task takes less than sixty minutes, the remaining time will be available for future tasks and you will be able to see it within the billing area. This upgrade is perfect in case you do not have lots of experience with managing a server or if you use our Managed Services upgrade, but you deplete the 30 minutes custom work it includes.